This Privacy Policy explains how Rome Dream Guide (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you visit our website, create an account, purchase our digital products, download our free resources, or subscribe to our email communications.
We are committed to protecting your personal data and processing it in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Italian Personal Data Protection Code (D.Lgs. 196/2003, as amended by D.Lgs. 101/2018), and other applicable data protection legislation.
Rome Dream Guide is operated by:
Rome Dream Guide di Pletea Octavian Constantin trading as Rome Dream Guide
Business address: Via Leandro Ciuffa 23, Monte Compatri, 00077, Roma, RM
Partita IVA: 18463661001
Email: hello@romedreamguide.com
For the purposes of applicable data protection legislation, the above business is the data controller responsible for the processing of your personal data described in this Privacy Policy.
If you have any questions about how we process your personal data, or wish to exercise your data protection rights, you can contact us at hello@romedreamguide.com.
Depending on how you interact with Rome Dream Guide, we may collect the following personal data.
We may collect:
Payment card details are processed by Stripe. We do not store your full payment card details on our own servers.
We may process:
Our website uses WordPress and MemberPress to manage customer accounts, memberships and access to purchased products.
If you apply to or participate in our Affiliate Program, we may collect:
Our website uses EasyAffiliate to manage affiliate applications, accounts, and commission tracking.
When you subscribe to our email list to receive a free resource, such as our Rome Beginner Tips, we use your email address to deliver the requested resource and send the marketing communications described at the point of signup.
These communications may include Rome travel tips, news, what’s on in Rome, inspiration and information about Rome Dream Guide.
If you contact us by email or another available communication method, we may collect your name, email address and any other personal information you choose to provide.
When you visit our website, certain technical information may be collected automatically, depending on the technologies enabled on the website and your cookie choices.
This may include:
Non-essential analytics or tracking technologies will only be used where the required consent has been obtained.
We may use your personal data to:
Depending on the circumstances, we rely on the following legal bases under Article 6 GDPR.
We process personal data where necessary to enter into or perform a contract with you, including processing purchases, creating your account, providing access to products you have purchased, and administering your participation in our Affiliate Program, including communicating with you about your affiliate account, commissions, payments, and promotional materials or tips to support your affiliate activities, in accordance with our Affiliate Sign-up Agreement.
We process personal data where necessary to comply with legal obligations, including applicable accounting, tax and financial record-keeping requirements.
We rely on your consent where consent is required by applicable law, including for marketing communications and non-essential cookies or similar tracking technologies.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Where permitted by applicable law, we may process personal data where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.
Examples may include maintaining website security, preventing fraud, administering our business, responding to enquiries, and establishing or defending legal claims.
Except where a legally recognised exception applies (such as marketing to existing customers about similar products, as described below), we do not rely on legitimate interest as a substitute for consent where applicable law requires prior consent for promotional electronic communications.
Where you purchase a digital product from us, we rely on our legitimate interest in maintaining a relationship with existing customers to automatically add your email address to our mailing list, in order to send you related travel tips, guides, and information similar to the product you purchased. You may object to this processing or unsubscribe at any time, free of charge, using the link included in any email or by contacting hello@romedreamguide.com.
We use Brevo to deliver our free resources and send marketing communications. Marketing communications may include:
Where marketing consent is required, we will only send marketing communications where the appropriate consent has been obtained or another legally valid basis applies. This includes sending related product information and travel tips to customers who have purchased a digital product from us, as described in Section 4 above.
Our marketing emails may include technology that records whether an email has been opened or whether links have been clicked. This information may be used to understand engagement and improve our communications, subject to applicable law.
Every marketing email includes an unsubscribe option.
You may also request removal from our marketing communications by contacting hello@romedreamguide.com.
Unsubscribing from marketing communications does not stop essential transactional or account-related emails that are necessary to provide a product or service you have purchased.
Our website is built using WordPress and uses MemberPress to manage customer accounts, memberships and access to purchased digital products. We use EasyAffiliate to manage affiliate applications, accounts, and commission tracking for our Affiliate Program.
When you purchase a product, MemberPress may automatically create your account and provide access to the relevant product.
We may send essential account-related communications, including information about accessing your account and purchased product.
Your account may allow you to view information relating to your membership or purchase, manage your password and access available account functionality.
Payments are processed using Stripe.
Depending on the payment configuration used on our website, available payment methods may include payment cards, Apple Pay, Google Pay and other payment methods supported by Stripe.
Payment information is processed by Stripe in accordance with Stripe’s applicable privacy and security practices.
We do not store your full payment card details on our own servers.
We may receive limited payment-related information necessary to confirm and administer a transaction, such as payment status, transaction reference, payment method type and relevant billing information.
Where you participate in our Affiliate Program, we use PayPal to pay commissions owed to you. This requires us to share your PayPal email address and relevant commission amounts with PayPal in order to process payment.
We do not sell your personal data.
We may share personal data with trusted service providers where necessary to operate our website, provide our products and services, process payments, communicate with customers, maintain security or comply with legal obligations.
These providers may include:
Stripe processes payments and related transaction information.
PayPal is used to process commission payments to participants in our Affiliate Program.
Brevo provides email marketing and email delivery services.
WordPress, MemberPress and EasyAffiliate are used to operate our website, manage user accounts, memberships, access to purchased products, and our Affiliate Program.
Rocket.net provides website hosting and related infrastructure services.
Rocket.net’s network, which includes content delivery and security (firewall) services, processes technical information such as IP addresses to deliver and protect our website.
Our interactive map uses Google Maps Platform, provided by Google. When you open the map, your browser connects to Google’s servers, which means Google receives technical information such as your IP address, device and browser information, and the map areas you view. This is necessary to display the map. Google processes this information in accordance with the Google Privacy Policy and the Google Maps/Google Earth Additional Terms of Service.
Our website uses fonts provided by Google Fonts. When a page loads, your browser connects to Google’s servers to download these fonts, which means Google receives your IP address and basic browser information.
Our website offers an automatic translation feature (GTranslate). If you choose to view the website in another language, the page content is translated using Google Translate, and Google receives your IP address and the content being translated.
If we introduce analytics, advertising, tracking, security or other third-party technologies, the relevant providers and purposes will be reflected in this Privacy Policy and/or our Cookie Policy where appropriate.
We may disclose personal data to professional advisers, accountants, lawyers, insurers, courts, law enforcement agencies, regulatory authorities or other competent authorities where necessary or legally required.
Third-party service providers processing personal data on our behalf are required to process that data in accordance with applicable data protection requirements and appropriate contractual arrangements.
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection law.
Depending on the circumstances, this may include reliance on an adequacy decision, Standard Contractual Clauses approved by the European Commission, or another lawful transfer mechanism.
Google may process personal data in the United States. Google participates in the EU-US Data Privacy Framework, and transfers may also rely on Standard Contractual Clauses.
Further information about relevant international transfers may be obtained by contacting us at hello@romedreamguide.com.
Our website may use cookies and similar technologies.
Cookies may be used for:
Essential cookies may be used where necessary for the website and services you request to function.
Non-essential analytics, advertising or tracking cookies will not be placed where applicable law requires prior consent and that consent has not been obtained.
We will provide a cookie consent mechanism where required and allow you to manage or withdraw your consent to non-essential cookies.
Further information about the specific cookies and technologies used on the website will be provided in our Cookie Policy.
Our website may contain links to or integrations with social media platforms, including Instagram.
If you interact with social media content, links or embedded features, the relevant social media provider may process personal data in accordance with its own privacy practices.
Where third-party content or technologies can place non-essential cookies or collect personal data, we will take appropriate steps to comply with applicable consent requirements.
Our interactive map includes an optional “My Location” feature. If you use it, your browser will ask for your permission before sharing your location. Your location is used only on your own device to show your position on the map. It is not sent to or stored by Rome Dream Guide. You can decline or withdraw this permission at any time in your browser or device settings.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Generally:
Where you request deletion of your personal data, we will assess the request in accordance with applicable law. We may retain information where necessary to comply with legal obligations or establish, exercise or defend legal claims.
Subject to applicable legal conditions and limitations, you may have the following rights:
You can exercise your rights by contacting hello@romedreamguide.com.
We may need to verify your identity before completing certain requests.
We will respond within the period required by applicable data protection law, normally within one month of receiving your request. Where permitted by law, this period may be extended in certain circumstances.
If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority. For Rome Dream Guide, the relevant authority is the:
Garante per la Protezione dei Dati Personali
Information about the Garante and its complaint procedures is available on the Garante’s official website. You may also exercise your rights directly with Rome Dream Guide by contacting hello@romedreamguide.com.
We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures may include:
No method of transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable and appropriate measures to protect personal data, we cannot guarantee absolute security.
Where a personal data breach occurs, we will respond in accordance with applicable data protection law.
Rome Dream Guide is intended for adults and is not directed at children.
We do not knowingly seek to collect personal data from children for the purpose of selling our digital products or subscribing them to our marketing communications.
If you believe that a child has provided us with personal data, please contact us at hello@romedreamguide.com so that we can assess the situation and take appropriate action where required.
We do not currently make decisions based solely on automated processing of personal data that produce legal effects or similarly significant effects concerning you.
If this changes in the future, we will update this Privacy Policy and provide any information required by applicable law.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements or data processing practices.
Where appropriate, we will provide additional notice of material changes.
If you have any questions about this Privacy Policy or how we process your personal data, or if you wish to exercise your data protection rights, please contact:
Rome Dream Guide
Registered Business Name: Rome Dream Guide di Pletea Octavian Constantin
Registered Business Address: Via Leandro Ciuffa 23, Monte Compatri, 00077, Roma, RM
Partita IVA: 18463661001
Email: hello@romedreamguide.com
